Delivery

Our services are available for those in the USA and Abroad. This is because there are strict laws regarding prescription medicines and we are able to operate outside of the USA.

Yes, you are able to add additional shipping addresses to your account which you can then select at the checkout. However, your main address must match the address on your card and it will be your main address used in the identity checks in the background.

There is not an option for you to select this on our checkout currently. However, when your order has left the pharmacy, you will be issued with a tracking number and you can then follow it's journey to you.

Yes. To ensure that all orders are securely being delivered to the person that they are for, we require a signature on all delivery options that we offer.

Because we acknowledge the importance of privacy when it comes to your health, we pride ourselves on offering a discreet service. All of our orders are sent out in bags that are unbranded and unmarked, bearing no clues as to their contents or who they are from.

Returns

Once returned to sender, please advise our customer service team (by phone, live chat or email) about whether you require a refund or a re-send, and the reason for returning.

Once we have received and processed your returned order (which can take up to 2 weeks), it can take 3-5 working days for you to receive a refund. The amount of time can vary and is dependent on your bank.

To keep our patients safe, we cannot accept returns of any opened orders and especially not partially used ones. If you are unhappy with a medication then you can get in touch with us and we may be able to recommend a suitable alternative for you to order next time.